Shipping Policy

Last Updated: June 24, 2026

1. Overview

RPLPeptide provides international shipping services for customers worldwide.

We work with established logistics partners to ensure orders are processed efficiently and delivered safely. Shipping options, transit times, and carrier availability may vary depending on destination, order size, and local regulations.

2. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may vary due to:

  • Product availability
  • Order volume
  • Packaging requirements
  • OEM or private label customization
  • Public holidays
  • Additional verification procedures

Customers will be notified if significant delays occur.

3. Shipping Confirmation

Once an order has been dispatched, customers will receive shipping confirmation information, including available tracking details.

Tracking information may require additional time to become active within carrier systems.

4. Shipping Destinations

RPLPeptide supports international shipping to many countries and regions worldwide.

Shipping availability may be limited or restricted in certain locations due to:

  • Local regulations
  • Customs restrictions
  • Carrier limitations
  • Trade compliance requirements

Customers are responsible for verifying whether products can be legally imported into their destination country before placing an order.

5. Estimated Delivery Times

Estimated delivery times vary depending on destination and shipping method.

Typical transit times may range from:

  • Express Shipping: 3–10 business days
  • Standard International Shipping: 7–20 business days

Delivery estimates are provided for reference only and are not guaranteed.

Actual delivery times may be affected by customs clearance, local carriers, weather conditions, or other factors outside our control.

6. Shipping Costs

Shipping charges are calculated based on factors including:

  • Destination country
  • Package weight and dimensions
  • Shipping method selected
  • Special packaging requirements

Shipping costs will be confirmed before order completion whenever applicable.

Promotional free shipping offers may be available for qualifying orders and are subject to change without notice.

7. Customs Duties and Import Taxes

International shipments may be subject to:

  • Customs duties
  • Import taxes
  • VAT or GST
  • Regulatory inspection fees
  • Brokerage charges

These charges are imposed by local authorities and are not controlled by RPLPeptide.

Unless otherwise agreed in writing, customers are solely responsible for all customs duties, taxes, and import-related fees.

8. Customs Clearance

Customs procedures vary by country.

RPLPeptide is not responsible for delays caused by:

  • Customs inspections
  • Documentation reviews
  • Regulatory requirements
  • Government actions

Customers may be required to provide additional information to local authorities or carriers to complete customs clearance.

9. Shipping Delays

While we strive to meet estimated delivery schedules, delays may occur due to circumstances beyond our reasonable control, including:

  • Carrier disruptions
  • Severe weather
  • Customs processing
  • Transportation interruptions
  • Public holidays
  • Force majeure events

Delivery dates are estimates and should not be considered guaranteed.

10. Lost, Damaged, or Delayed Shipments

If a shipment appears lost, damaged, or significantly delayed, customers should contact us promptly.

We will make reasonable efforts to assist in communication with the shipping carrier and investigate the shipment status.

Claims related to shipping issues may require:

  • Order number
  • Tracking information
  • Photographic evidence (if applicable)
  • Carrier documentation

Resolution options will be evaluated on a case-by-case basis.

11. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

RPLPeptide is not responsible for delays, additional fees, failed deliveries, or returned shipments resulting from incorrect or incomplete address information supplied by the customer.

Additional shipping charges may apply if reshipment is required.

12. Refused or Undeliverable Shipments

Orders returned due to:

  • Refused delivery
  • Incorrect address
  • Failure to clear customs
  • Failure to pay import fees

may be subject to:

  • Return shipping charges
  • Carrier fees
  • Customs expenses
  • Administrative processing fees

Refund eligibility will be evaluated after the shipment is received and inspected.

13. Risk of Loss

Ownership and risk of loss transfer to the customer upon delivery of the shipment to the designated carrier unless otherwise agreed in writing.

Once shipped, transportation services are provided by independent third-party carriers.

14. Force Majeure

RPLPeptide shall not be liable for delays or delivery failures caused by circumstances beyond reasonable control, including but not limited to:

  • Natural disasters
  • Epidemics
  • Government restrictions
  • Labor disputes
  • Transportation interruptions
  • Customs actions
  • Telecommunications failures

15. Contact Information

For shipping-related inquiries, please contact:

RPLPeptide

Email: [email protected]

Website: https://rplpeptides.com

Shenzhen, Guangdong, China